Client Relations and Studio Manager

Connecting people with nature is at the heart of everything we do. Our mission is to create projects that have a direct, positive impact on slowing and reversing climate change.

Land Studio is a leading landscape architecture, engineering and ecology design studio creating nature‑based solutions. We are looking for a highly organised, proactive and experienced Client Relations & Studio Manager to support our growing team and help us nurture strong, long‑term client relationships.

Client Relations & Studio Manager

We are seeking a dedicated Client Relations & Studio Manager to provide comprehensive client‑facing and administrative support to our studio. The ideal candidate will be a master of multitasking, with excellent communication skills, a keen eye for detail, and a genuine interest in building and maintaining client relationships.

Key Responsibilities

Client Relationships & Business Development Support

• Act as a friendly and professional first point of contact for clients and prospective clients
• Maintain and proactively update our contact lists / CRM so that client and prospect information is accurate and current
• Help the team stay in regular contact with existing clients, including scheduling check‑ins, sharing studio updates and coordinating occasional visits or calls
• Support the smooth completion of projects by coordinating client communications, gathering feedback and ensuring follow‑up actions are carried out
• Arrange and send project follow‑ups and thank‑you communications (emails, handwritten notes, small gifts, etc.) to nurture long‑term relationships
• Track the status of active, lapsed and high‑potential clients; flag opportunities to reconnect or share relevant new work
• Research and identify potential new clients across a range of sectors (e.g. residential development, leisure and visitor destination, heritage etc.)
• Create and maintain target lists of prospective clients, recording outreach activity and outcomes
• Support the preparation of proposals, credentials decks and case studies tailored to specific clients and sectors
• Help coordinate business development meetings, presentations and studio visits, including scheduling, logistics and follow‑up notes

Studio & Administrative Management

• Manage and organise the schedules and appointments of the Managing Director and senior team
• Handle correspondence, phone calls and emails, ensuring timely and professional responses
• Prepare and edit documents, reports and presentations
• Coordinate meetings, including booking venues, arranging refreshments and preparing materials
• Assist with project management tasks and timelines, helping the team stay on track
• Assist with financial matters, including project invoicing and bill payments
• Maintain office supplies and handle procurement
• Liaise with contractors and suppliers
• Assist with travel arrangements and itineraries
• Perform general office duties as required to ensure the smooth running of the studio

Requirements

• Proven experience as a Studio Manager or in a similar administrative / operations role
• Strong client‑facing skills and confidence communicating with clients at all levels
• Excellent organisational and time‑management skills, with the ability to manage multiple tasks and deadlines
• Strong written and verbal communication abilities
• Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software
• Comfortable using or maintaining a CRM or structured contact list (or willing to learn)
• Ability to work independently and as part of a collaborative team
• High level of discretion and confidentiality
• Experience in the landscape architecture, engineering, ecology or related sectors is a bonus
• An interest in business development and helping the studio grow its client base

What We Offer

• Competitive salary
• Friendly, collaborative and mission‑driven work environment
• Opportunities for professional growth and development
• Flexible working hours and home‑working options, depending on your circumstances

How to Apply

Please send your CV and a cover letter outlining your suitability for the role to simon@landstudio-uk.com.

Join us at Land Studio and be part of our mission to connect people with nature and create sustainable, inspiring places.

Land Studio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.